The COVID-19 isolation / pandemic has touched – and changed our lives. At Qi in Motion, a few of the protocols have been revised to ensure health and safety for everyone.

What we ask patients to adhere to:

Moving forward, all appointment bookings will be by telephone. Only return appointment bookings will be by email.

Please cancel your in-person appointment, if you are experiencing any common cold, flu-like or COVID-19 symptoms such as fever, chills, cough, shortness of breath, difficulty breathing, sore throat, painful swallowing, stuffy or runny nose, loss of smell, loss of taste, headaches, muscle aches, fatigue, or loss of appetite.

The day prior to your in-person appointment, you will receive an email reminder including the Covid-19 pre-screening assessment. You are required to email your response to each question before showing up for your in-person appointment.

Upon entering the clinic space on the day of your in-person appointment, you are required to respond to the Covid-19 screening assessment on paper.

Wearing a medical mask is optional. A medical mask refers to the disposable three-fold paper mask, usually light blue. Cloth masks are not permitted in the clinic space. Upon request, we will provide you with a new medical mask.

You are encouraged to use contactless forms of payment such as e-transfer. Other forms of payment such as cash or cheque are still accepted. If paying by cash, please bring exact amount; we are currently not able to provide change.

Upon entering the clinic space and at the end of your treatment, you will be asked to wash your hands with soap and water for a minimum of 20 seconds.

What we are doing:

The practitioner self-screens before commencing each work day with COVID-19 symptom self-assessment.

To accommodate patients who are unable to attend an appointment in-person at the clinic, Online Herbal and TCM Consult via phone or video chat is an option.

The practitioner will wear a medical mask throughout your in-person treatment.

As always, the practitioner continues to utilize regular hand-washing practices throughout your in-person treatment.

The clinic continues to use enhanced cleaning and sanitizing protocols including sanitizing the tables, switches, door handles, chairs, point of sale, and any surfaces touched regularly between each appointment.

Please come to your appointment alone. (Exceptions will be made for a parent accompanying a child or a legal guardian accompanying a patient requiring assistance.)

Please understand that the practitioner reserves the right to cancel or reschedule an appointment if the risk of coming into contact with COVID-19 is too high.

Regardless of all the precautions taken, there still exists the possibility that you may come into contact with COVID-19. You agree to accept the risks and consequences to your health in receiving treatment during the COVID-19 pandemic.

Thank you for your patience and understanding.

Warm regards,
Ellissa Crête Dr.TCM


By appointment. Call 250-551-9279 to book.

Service in English, French, or Spanish

#4 – 517 Carbonate Street
Nelson BC Canada V1L 4P4
Clinic entrance is located at back of building.

Email Dr. Ellissa Crête

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